Privacy policy
What personal data RelikReview collects, why, who we share it with and how to use your rights.
Last updated
In plain terms
- We collect only what we need to reply and run campaigns
- We never sell data or use it for ads
- Contact details shared for a campaign are used only for it
- We never ask for platform passwords
- Email [email protected] to use your rights
01Who is responsible for your data
RelikReview Pvt Ltd, trading as RelikReview and based in Sydney, Australia, decides how the personal data described here is used. Contact us about privacy at [email protected].
02What we collect
We collect only what we need to answer you and run campaigns:
| Whose data | What | Where it comes from |
|---|---|---|
| Website visitors | Technical data such as IP address, browser and pages requested | Server and hosting logs |
| Website visitors | Pages viewed, how you reached the site, device, browser and approximate location | Measurement tools such as Google Analytics, loaded through Google Tag Manager (see our cookie policy) |
| People who contact us | Name, phone number or username, email, company and anything you put in your message | WhatsApp, Telegram or email messages you send us |
| Clients | Billing details, profile links, product information and campaign records | You, during planning and payment |
| People we invite to review | Name, contact details and the product they use | Our own outreach, or contact details a client shares for its campaign |
The message builder on our contact page runs in your browser. Nothing you type there reaches us until you choose to send it.
03How and why we use it
| Purpose | Legal basis |
|---|---|
| Replying to your messages and preparing a plan | Steps you asked for before a contract, and our legitimate interest in answering enquiries |
| Running a paid campaign and reporting on it | Performing our contract with the client |
| Inviting people to review a client's product | Legitimate interest, with a clear way to say no. Where a client shares contact details, we act on its instructions and the client is responsible for having a valid basis to share them |
| Billing, tax and legal records | Legal obligation |
| Keeping the website secure and working | Legitimate interest |
| Measuring how the website is used, so we can improve it | Your consent, given in our cookie banner. Nothing is measured with cookies until you accept, and you can withdraw at any time from Cookie settings in the footer |
We do not sell personal data, and we do not use it for advertising.
05International transfers
Some of these services store data outside your country. Where the law requires it, we rely on the safeguards each provider offers, such as standard contractual clauses, and we choose providers that protect data to the standard Australian privacy law expects.
06How long we keep it
| Data | How long |
|---|---|
| Enquiries that do not become an order | 12 months after the last message |
| Client records and invoices | 5 years, as Australian tax law requires |
| Contact details used for review invitations | Deleted when the campaign ends, unless agreed otherwise in writing |
07Your rights
Depending on where you live, you can ask us to:
- see the personal data we hold about you
- correct it
- delete it
- limit or object to how we use it
- receive a copy in a portable format
- withdraw consent where we rely on it
These rights apply to people in Australia under the Privacy Act 1988 and the Australian Privacy Principles, to people in the EU and UK under the GDPR, and people in California have similar rights under the CCPA, including the right to know what we collect and to ask us to delete it. We do not sell or share personal data for advertising, and we do not make automated decisions about you.
Email [email protected] and we will reply within the time the law allows. You can also complain to your local data protection authority. In Australia, that is the Office of the Australian Information Commissioner (OAIC).
08Security
We limit access to personal data to the people who need it to run a campaign, and we use the security features of the services we rely on. No system is completely secure, so please do not send passwords or payment card numbers by message. We never ask for your review platform passwords.
09Links to other sites
Our pages link to review platforms, WhatsApp, Telegram and other sites. Once you leave our site, that site's own privacy policy applies, and we are not responsible for how it handles your data.
10Children
Our services are for businesses. We do not knowingly collect data from anyone under 18.
11Changes to this policy
We update this policy when our services or the law change. Check the last updated date above for the current version.
Questions about your data?
Write to [email protected] to see, correct or delete what we hold about you, or to ask how it is used.